Full cleanup of ALL accounts is not a solution(and re-add even helps not). I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult. In the classic Outlook, I would normally check or adjust these. All default folder will show up as top-level ones and mail will start populating to the Inbox folder. For faster and more reliable delivery, add to your trusted senders list in your email software. Simply enter your email address OR username in order to reset your password.

Additional resources

I checked on web mail here it is.one account is configured on two computers, one is configured with POP & second is IMAP. Missing mail is showing on POP account Pc but not showing on IMAP pc. If I have the inbox selected and I get new mail, I will not see the new mail appear in the inbox automatically during a scheduled send and receive. I use both webmail and Outlook desktop client to access my Gmail. I am normally looking at the All Mail folder on Outlook. Whenever I drag messages from the All Mail folder to the Trash folder on Outlook, these messages remain visible in the All Mail folder repair corrupted OST in Outlook when accessed via webmail.

more stack exchange communities

Maybe some encoding behavior or just a different linefeed or something that has changed over the FixTechGuide login issue guide years... I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If you can, turn off IMAP, require 2FA, and use the native outlook client. Having the same issue with some of our accounts on IMAP as well.

Chosen solution

So my Junk folders do not have that box checked, but the Inbox doesn't have a box to be be checked - their behavior is the same they are both not syncing, until I manually click on them to force the sync. I have half dozen mail accounts a few microsoft a gamil and some other ones and there is no difference they are all acting the same. These a general steps to check your IMAP settings in any email application. With the help of this, you can also ensure that the server settings are properly configured or not. If you can take a look at your mail server settings specifically the IMAP and SMTP. Make a note of the values and delete an overwrite them also check your passwords for both SMTP and IMAP.

My accounts in Mail app stopped to sync post update

While these solutions work, there is are chance that it will happen again. To avoid that, you have to take some mailbox not updating on IMAP precautionary steps. Pit Stop - Most of our email accounts are for small retail location. We just use POP in those locations because they do not access their mail from any other device or location.





It will synchronize deleted items if I delete an item from my phone, but it just wont receive new ones. IMAP accounts should update automatically on send/receive. Otherwise why even have the ability to auto-sync? If I need to click on each folder to force the sync/download from server then auto sync serves no purpose. When you are accessing Gmail via the web application everything is hosted on Google's cloud servers.

• This limits the amount of network traffic and improves performance for syncing important folders.
• We only have a handful of people who use the their email across multiple devices at the corporate office.
• These methods help you in the synchronization process.
• Full cleanup of ALL accounts is not a solution(and re-add even helps not).
• Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply.

Hence, the trashing of messages is registering on Gmail. It's just that the contents seem completely disconnected from what I see using webmail. All messages that were trashed in Outlook still appear in All Mail when accessed using webmail, even days later. From what I’m reading, this doesn’t actually appear to be an issue with receiving email, it’s an Outlook screen refresh issue, or possibly (although less likely) an issue with notification settings. If you can go to another folder then right back to Inbox and suddenly see 100 new messages, they were there all along, they didn’t just magically appear in that second it took to switch back and forth. Try attacking it from that angle and see what you find.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy. Suspect some Apple Dev's have been lazy with some code in IOS18's mail.app and its causing the issue. Decided to just try completely removing my Gmail account, the one that wasn’t syncing with the Mail App after the iOS 18 update. I know this is not very helpful, but we ran into exactly the same issues as you with one of our clients using Outlook 2010/Win7 and Godaddy’s IMAP mail and never truly figured it out.

Outlook not syncing IMAP emails

These methods help you in the synchronization process. If this does not work, you can contact your email provider. After that, it is also important to secure your IMAP folder to prevent this issue from happening in the future. So, properly follow the above steps and backup your data from IMAP folders. I am aware of the difference between Gmail's labels vs. Outlook's folders, but I would expect that Gmail does what is necessary to make the folders appear correct over the IMAP connection to Outlook. For example, if I drag a message from Outlook's All Mail folder to Trash, I see that message disappear from the Inbox folder after a short delay.